Using the Control Center

The Control Center in Automated Back Office allows you to create and update People (or user) entries to enable access to the system. You can also choose the Automated Back Office modules which the user has access to. For example, you can add a new user, John Doe as a People entry, and then set access to the Activity Recon (Activity Reconciliation) module with the Role of Admin.

For configuring People and Role entries in Control Center, you would have been assigned an admin role.

Granting User Access

To grant user access, you need to:

  • Create an entry in the People page for the user.

  • Assign that user access to a module in Automated Back Office with a specific Role.

A Role determines what the user can do in Automated Back Office using a set of permissions.

How Roles and Permissions Work

By default, you can assign one of three Roles to a user of Analyst, Supervisor, and Administrator. The following table summarises each Role and the associated permissions.

Role

Description

Permissions

Supervisor

This user is able to edit or manage existing data.

The Supervisor has more permissions in Automated Back Office than an Analyst.

General

Upload invoices

 

Reconciliation

View daily reconciliation

Export files

 

Transaction Matching

View matched/unmatched transactions

Export files

 

Network Fees

Investigate fees

Escalate fees

Reopen a fee

Flag as Optional

Flag as Suspicious

 

Regulatory Reports

Submit Regulatory Reports

Admin

This user is able to see, edit, manage, and delete existing data entries. An Admin has less restrictions than a user with the Supervisor Role.

General

Create / Update New Users

Adjust User Roles

Upload Invoices

 

Reconciliation

View daily reconciliation

Export files

 

Transaction Matching

View matched/unmatched transactions

Export files

 

Network Fees

Accept

Investigate fees

Escalate fees

Reopen

Portion

Flag as Optional

Flag as Suspicious

Flag as Penalty

 

Regulatory Reports

Edit Regulatory Reports

Submit Regulatory Reports

Analyst

This user has read-only or very limited write permissions. They can view and export data, and can create new data entries. They are not able to edit existing entries,

Reconciliation

View daily reconciliation

Export files

 

Transaction Matching

View matched/unmatched transactions

Export files

 

Network Fees

View Fees

Export Fees

 

Regulatory Reports

View Regulatory Reports

Management Tasks

You can update the data on the users that you have added to the Control Center. This includes adding more users, changing their Roles and/or access to different modules (see Updating a People Entry and Updating Role and Module Access). You can also delete users that no longer require access to Automated Back Office from the People page (see Deleting a People entry).

To make your People data available outside of Automated Back Office, you can also export the list of entries (see Exporting People Entries).

Opening the Control Center

The Control Center option is under the following sub menu in Automated Back Office.

  1. Click the button to display the left-hand menu.

  2. To show a list of users, select Control Center > People.

  3. To show a list of users and their assigned Roles for Automated Back Office modules, select Control Center > Roles.