Viewing the Transaction Lifecycle

You can drill down to view detailed transaction lifecycle information for a transaction. A typical transaction goes through an event lifecycle, which reflects the status of the transaction. For more information, see Appendix 3: Transaction Lifecyle Examples.

How to view the Transaction Lifecyle

1. Log in to your account at: https://backoffice.thredd.com/login/

2. Select Finance > Reconciliation > Transaction Matching from the menu.

3. In the Transaction Matching page, Click the icon for the record you want to view.



The Transaction Lifecyle screen is displayed. See the example below.



Figure 1: Transaction Lifecyle Screen - for a Matched Transaction

For a description of the fields on this screen, see Transaction Matching Fields.

4. To view a comparison of the authorization details and the transaction settlement details, click Compare. See the example below.



Figure 2: Transaction Lifecyle Screen - comparison for a Matched Transaction

5. To return to the previous screen, click Cancel.

Viewing Unmatched Transactions

• To view the lifecycle for an unmatched transaction, in the Transaction Matching page, Click the icon for the record you want to view.
  Note that for transactions where authorization has not been received, there will be no matching transaction.

Figure 3: Transaction Lifecyle Screen - no comparison is available for an Unmatched Transaction

Transaction Matching Fields

The table below provides more details on the fields that are matched. If all fields match, the transaction is listed as Matched.
If any of these fields cannot be matched, the transaction is listed as Unmatched.

Field	Description
Acquirer Reference Number	The 23-digit Acquirer Reference Number (ARN), which uniquely identifies the Acquiring bank.
Token ID	The card PAN or token.
Presentment ID	Scheme ID for the presentment message.
authorization ID	Scheme ID for the authorization message.
authorization Type	The type of transaction authorization (for example, Point of Sale or POS).
authorization Date	The transaction authorization date (in YYYY-MM-DD format).
authorization Amount & Currency	The authorization amount in the authorization currency.
Settlement Amount & Currency	The settlement amount in the issuer's default settlement currency.
Location	The country where the transaction occurred (e.g., Australia).
STAN (System Trace Audit Number)	A unique identifier assigned to a transaction for tracing and auditing.
Card Input Method	The card input method of the transaction.